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A little loyalty. A little magic.

Everyday favourites.Extra little joys.

A coffee, a day out, your favourite spot. With Fidèle, your visits turn into rewards. Want to give it a try?

Ahla! Ready to add a stamp?
Your turn to stamp3 / 6
LOYALTY CARDfidèle.

Your favourite coffee break

Your next coffee? On the house.3 / 6

Illustrative demo · Rewards depend on each business.

Fewer cards. More little joys.One QR code. All your perks.Local favourites, close at hand.

Your little world, in one app

Fewer cards.More happy surprises.

No more paper cards forgotten in a drawer. Your stamps, points and rewards, together in one place. Just as it should be.

Your favourite places

Find partner businesses and explore their programmes.

Loyalty you can see

Watch your stamps and points add up, visit after visit.

A little something extra

Enjoy the rewards each business has chosen for you.

fidèle.Explore your demo wallet
Continue my card

Every visit moves your card forward. The stamps you added above follow you here.

Illustrative demo · Rewards depend on each business.

02 / EASY AS YOUR USUAL

Enjoy the moment.Fidèle takes care of the rest.

From your first scan to your reward.

App demonstration in French

01

Make yourself at home

Download the free app and create your account.

02

Show your QR code

At a partner business, your visit becomes stamps or points.

03

Enjoy a little extra

Your next reward is waiting in the app.

Get Fidèle

03 / FOR THE PEOPLE WHO WELCOME US

They come in once.Give them a reason to return.

Behind every regular is a relationship. Grow it with a loyalty programme that feels like your business, and the tools to understand your customers better.

  • Your rules, your rewards
  • Campaigns worth coming back for
  • Your customers and results, in one place
Let’s talk about your businessExplore the plans
fidèle. Business workspaceIllustrative dashboard preview

YOUR BUSINESS AT A GLANCE

The neighbourhood café

Active customers
Visits
Rewards

The joy of returning

MTWTFSS

Today’s little wins

A new visitIn this demo
One more stampIn this demo
A reward unlockedIn this demo

Example data. Bring the demo to life.

A customer comes back.That’s where it all begins.
Fidèle for businesses

THE BUSINESSES JOINING US

Different places. One shared connection.

Each with its own character and familiar faces. Our first partner businesses share one ambition: giving their customers a reason to return.

  • Fun Lac

    Fun LacLeisure · Route Bouzayen, Sfax

  • Madhak — Goût et Tradition

    MadhakGoût et TraditionRoute Soukra km 4, Zitouna building, Sfax

  • Sportissimo

    SportissimoRoute de Gabès, roundabout before the new hospital, Sfax 3084

04 / ROOM TO FIND YOUR RHYTHM

Start small.Grow together.

You don’t pick a pack: each month’s active customers set your price. No commitment.

No time limit

Free

0DT / month per shop

Up to 50 active customers a month

Start free
From your 501st active customer

Scale

79DT / month per shop

Up to 1,500 active customers a month

Start free

An active customer made at least one loyalty transaction at your shop that month, counted once. 200 in a month means 29 DT.

Every plan includes

  • Digital stamp and points cards
  • QR code collect and redeem
  • Rewards, happy hours and bonus points
  • Push offers to your customers
  • Staff accounts
  • Live dashboard with PDF export
  • Arabic, French and English
  • Private reviews, between you and each customer
  • At-risk customers to win back
  • Every customer's visit history
  • A welcome bonus on the first visit
  • Built-in limits against stamp fraud

More than 1,500 active customers a month?Let’s agree a rate

Prices include 19% VAT. No additional fees. Digital service activated immediately after payment, with no physical delivery. Monthly subscription renews automatically and can be cancelled at any time.

THE LITTLE DETAILS

Glad you asked.

Something else on your mind? Write to us.
01What exactly is Fidèle?

Fidèle brings partner businesses’ loyalty programmes into one app. Find your cards, points, stamps and each business’s available rewards in one place.

02Is the app free?

Yes, Fidèle is free for customers. Businesses use it free up to 50 active customers a month — it is not a trial, and no card is needed. The prices above apply from the 51st.

03How do I earn and use rewards?

Show your QR code at a partner business to collect points or stamps according to its programme. When you reach the goal, find your reward and its conditions in the app.

04Where can I use Fidèle?

At partner businesses listed in the app. Our network is starting in Tunisia and continues to grow. Check the app to discover available places.

05How can my business join?

Download Fidèle and create your business account, or email fidele.official.tn@gmail.com. Our team can help you set up your loyalty programme.

06Where can I learn about my data?

Our privacy policy explains what data is used, how it is handled and your rights. You can find it through the link at the bottom of this page.

SEE YOU AT YOUR FAVOURITE PLACE?

Good habitsstart here.

One app. Your favourite places. More reasons to come back.

Download on the App StoreGet it on Google Play
Free for you. Made in Tunisia.

We usually reply within one working day.